Quick Answer
Download HP drivers from support.hp.com — enter your product serial number or model, select your OS, and download the appropriate driver. For the easiest experience, install HP Support Assistant which automatically detects and updates all HP drivers on your computer with one click.
- 1Go to support.hp.com
- 2Enter your HP product model or serial number
- 3Select your operating system (Windows 10 or 11)
- 4Click on Drivers and find the driver you need
- 5Click Download and run the installer
Method 1 — Download HP Drivers from HP Support Website
Go to HP Support
Open your web browser and navigate to support.hp.com. This is the official and only recommended source for HP drivers. The site is available in multiple languages and regions.
Identify Your Product
You have two options: (1) Type your HP product model name or serial number in the search box, or (2) Click "Let HP detect your product" to have HP automatically identify your device. The serial number is found on a sticker on the bottom of HP laptops or inside the battery compartment, on the back of HP desktops, or on your HP printer.
Select Your Operating System
HP will try to auto-detect your OS. If it shows the wrong version, use the dropdown to change it. Make sure to select the correct version — Windows 10 (64-bit) or Windows 11 (64-bit) for most modern computers. 32-bit drivers are only needed for older systems.
Navigate to Drivers Section
On the product page, click the Drivers and Downloads or Software and Drivers tab. You will see categories like Driver-Audio, Driver-Keyboard/Mouse and Input Devices, Driver-Network, Driver-Wireless, Software-Utility, etc.
Download the Required Driver
Find the driver category you need. Click the driver name to expand it, review the version and release date, and click Download. For HP printers, download the Full Feature Software and Driver for the complete package.
Install the Downloaded Driver
Locate the downloaded .exe or .msi file in your Downloads folder. Double-click to run the installer. Follow any on-screen prompts. Some drivers install silently; others open an installation wizard. Restart your computer if prompted after installation.
Method 2 — Use HP Support Assistant (Recommended)
HP Support Assistant is the easiest way to keep all HP drivers updated. Once installed, it scans your HP hardware and shows all available driver updates in one place.
Open HP Support Assistant
Search for "HP Support Assistant" in the Start menu. If it is not installed, see our HP Support Assistant Download guide.
Navigate to Updates
Click the My Devices tab and select your HP device. Then click Check for Updates and Messages or navigate to the Updates section.
Review Recommended Updates
HP Support Assistant shows a list of recommended driver and software updates specific to your device model. Each update is labeled with the component name, current version, and new version.
Install Driver Updates
Click Install Now for critical updates or select individual updates and click Install Selected. HP Support Assistant handles the download and installation automatically.
Restart When Prompted
After updating drivers, restart your computer to complete the driver installation and ensure all changes take effect.
Common HP Driver Types and Their Purpose
| Driver Category | Purpose | Priority |
|---|---|---|
| Chipset Drivers | Core motherboard component communication | Critical — install first |
| Display / Graphics Driver | Screen resolution, refresh rate, external monitor support | Critical |
| Network / Ethernet Driver | Wired network connection | High |
| Wireless Network Driver | WiFi connectivity | High |
| Audio Driver | Internal speakers and microphone | Medium |
| Touchpad / Pointing Device Driver | Laptop touchpad gestures and sensitivity | Medium |
| HP-specific Software (Battery, Thermal) | HP hotkeys, battery health, fan control | Medium |
| Printer Driver | Full printing, scanning, and fax functionality | Required to use HP printer |
Troubleshooting HP Driver Issues
- Driver not installing: Right-click the installer and select Run as administrator. Some HP drivers require elevated permissions to install properly.
- Wrong driver downloaded: Verify your exact product number (not just the model name) from Settings > System > About > HP's Product ID, or from the sticker on the device.
- Driver crashes after installation: Roll back the driver in Device Manager (right-click the device > Properties > Driver tab > Roll Back Driver) to return to the previous version.
- HP website shows no drivers for my OS: Your HP product may not officially support that OS version. Check if Windows 10/11 generic drivers work, or contact HP Support for guidance.
Frequently Asked Questions
Frequently Asked Questions
Download HP drivers from the official HP Support website at support.hp.com. Go to the site, enter your HP product model number or serial number, and HP will display all available drivers and software for your specific device. This is the safest and most reliable source for HP drivers — avoid third-party driver download sites as they may include malware or incorrect drivers.